NCWorks Commission Policy Statements and DWS Operational Guidance

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On this page, you'll find links to specific policy directives for workforce professionals in North Carolina. We display two classes of policy documents. As of November 2020, the NCWorks Commission approves major statewide policies in accordance with the federal Workforce Innovation & Opportunity Act (WIOA), and these are known as Commission Policy Statements. Meanwhile, the Division of Workforce Solutions (DWS) issues Operational Guidance notices, which carry the full authority of NCWorks Commission policies. Both of these types of documents can be found here using the search tools below.

Policy Title (click for summary information)	Policy Document and Support Files	Site Page Terms
Commission Policy \| CPS 06-2021, Change 1 \| Guidelines for North Carolina NCWorks Career Center Code of Conduct Violations	CPS-06-2021_Change-1-Guidelines-for-North-Carolina-NCWorks-Career-Center-Code-of-Conduct-Violations.pdf CPS-06-2021_Change-1-Attachment-1-Guide-to-Managing-NCWorks-Career-Center-Code-of-Conduct-Violation.pdf CPS-06-2021_Change-1-Attachment-2-FINAL-APPROVED-VERSION-NCWorks-Career-Center-Code-of-Conduct-Poster.pdf CPS 06-2021, Change 1 - Attachment 3 - Template for Banishment or Suspension Letter.docx CPS-06-2021_Change-1-Attachment-4-Template-for-Banishment-Concurrence-Letter-(1).docx CPS-06-2021_Change-1-Attachment-5-Template-for-Suspension -Concurrence-Letter-(1).docx	Workforce Policies
Operational Guidance \| OG 05 2022 Memorandum of Understanding and Partner Infrastructure Funding Agreement - RESCINDED	Operational Guidance \| OG 05 2022 NCWorks Career Center Memorandum of Understanding and Partner Infrastructure Funding Agreement OG 05-2022 Attachment 1 - NCWorks Career Center Memorandum of Understanding.doc OG 05-2022 Attachment 2 - Partner Infrastructure Funding Agreement.docx OG 05-2022 Attachment 3- Infrastructure Funding Agreement Signatory Page.doc OG 05-2022 Attachment 4 - Memorandum of Understanding Designated Signatories.pdf	Workforce Policies
Operational Guidance \| OG 05 2022 Memorandum of Understanding and Partner Infrastructure Funding Agreement - RESCINDED	Operational Guidance \| OG 05 2022 NCWorks Career Center Memorandum of Understanding and Partner Infrastructure Funding Agreement OG 05-2022 Attachment 1 - NCWorks Career Center Memorandum of Understanding.doc OG 05-2022 Attachment 2 - Partner Infrastructure Funding Agreement.docx OG 05-2022 Attachment 3- Infrastructure Funding Agreement Signatory Page.doc OG 05-2022 Attachment 4 - Memorandum of Understanding Designated Signatories.pdf	Workforce Policies
Operational Guidance \| OG 04 2022 American Rescue Plan Act Grant Funding Available to Local Area Workforce Development Boards	Operational Guidance \| OG 04 2022 American Rescue Plan Act Grant Funding Available to Local Area Workforce Development Boards OG 04 2022 Attachment 1 \| ARPA Grant Guidelines OG-04-2022-Attachment-2-ARPA-Grant-Application.docx OG-04-2022-Attachment-3-ARPA-Grant-Goals-Outcomes-and-Measures.docx OG-04-2022-Attachment-4-ARPA-Grant-Application-Budget.docx OG-04-2022-Attachment-5-ARPA-Grant-Sample-Report.docx	Workforce Policies
Commission Policy \| CPS 05-2022 Conflict of Interest Requirements for Workforce Development Boards (WDBs) and Staff	CPS 05 2022 Conflict of Interest Requirements for Workforce… CPS 05 2022 Attachment 1 Conflict of Interest Policy Template CPS 05 2022 Attachment 2 North Carolina General Statute SSSS14… CPS 05 2022 Attachment 3 Potential Conflict Scenarios CPS 05 2022 Attachment 4 Code of Conduct Example Template	Workforce Policies
Commission Policy \| CPS 06-2022 Workforce Innovation and Opportunity Act (WIOA) Monitoring/Oversight of Local Area Workforce Development Boards (WDBs) - RESCINDED	CPS 06 2022 Workforce Innovation and Opportunity Act WIOA… CPS 06 2022 Attachment 1 Local Area Workforce Development Board… CPS 06 2022 Attachment 2 Oversight and Monitoring of the One…	Workforce Policies
Commission Policy \| CPS 07-2022 Incident Reporting Process	CPS 07 2022 Incident Reporting Process CPS 07 2022 Attachment 1 USDOL Incident Report Form DL 1 156 CPS 07 2022 Attachment 2 Federal Form DL 1 156 Instructions	Workforce Policies
Operational Guidance \| OG 02-2022 2022 Lower Living Standard Income Level (LLSIL) - RESCINDED	OG 02 2022 2022 Lower Living Standard Income Level LLSIL OG 02 2022 2022 LLSIL Adjusted Income Chart	Workforce Policies
Commission Policy \| CPS 03-2022 Local Workforce Development Area Transfer of County(ies) Policy	CPS 03 2022 Local Workforce Development Area Transfer of… CPS 03 2022 Attachment 1 Transfer of Countyies Procedures CPS 03 2022 Attachment 2 Local Workforce Development Area…	Workforce Policies
Commission Policy \| CPS 02-2022 Procurement and Contracting Policy	CPS 02 2022 Procurement and Contracting Policy CPS 02 2022 Attachment 1 PROCUREMENT AND CONTRACTING… CPS 02 2022 Attachment 2 Procurement Cost Analysis Guide CPS 02 2022 Attachment 3 DETERMINATION OF REASONABLENESS OF…	Workforce Policies
Operational Guidance \| OG 01-2022 NCWorks Tracking for Local Area Workforce Development Boards (WDBs)	OG 01 2022 NCWorks Tracking for Workforce Development Boards Attachment A Guidelines for Using NCWorks Online to Track Board… Attachment B NCWorks Tracking Memorandum of Understanding	Workforce Policies
Operational Guidance \| OG 22-2021, Change 1 On-the-Job Training (OJT) Using Workforce Innovation and Opportunity Act (WIOA) Funds	OG 22 2021 Change 1 On the Job Training Using Workforce… Attachment A On the Job Training Policy Attachment B Pre Award Analysis Attachment C Employer Agreement Attachment D Training Plan Attachment E Trainee Evaluation	Workforce Policies
Operational Guidance \| OG 28-2021 Finish Line Grants (FLGs) Guidelines RESCINDED	OG 28 2021 Finish Line Grants Guidelines RESCINDED Finish-Line-Grants-FLG-Funding-Application-RESCINDED.xlsx	Workforce Policies
Operational Guidance │ OG 27-2021 Priority of Service for Adults	Operational Guidance │ OG 27-2021 Priority of Service for Adults	Workforce Policies
Commission Policy \| CPS 11-2021 Eligible Training Provider Guidelines, Penalties, Appeal Process and Performance Reporting - RESCINDED	Commission Policy \| CPS 11-2021 Eligible Training Provider Guidelines, Penalties, Appeal Process and Performance Reporting	Workforce Policies
Operational Guidance \| OG 26-2021 Employer Accounts and Job Order Procedures	OG 26 2021 Employer Accounts and Job Order Procedures OG 26 2021 Employer Accounts and Job Order Operational Guidance	Workforce Policies
Operational Guidance \| OG 24-2021 Guidance on the Provision of Workforce Innovation and Opportunity Act (WIOA) Work Experience (WEX) Opportunities	OG 24 2021 Guidance on the Provision of Workforce Innovation… WIOA Work Experience WEX Guidelines Attachment 1 Work Experience WEX Worksite Agreement Attachment 2 Work Experience WEX Agreement Trainee Evaluation Attachment 3	Workforce Policies
Operational Guidance \| OG 25-2021 Pseudo Social Security Numbers (SSNs)	Operational Guidance \| OG 25-2021 Pseudo Social Security Numbers (SSNs)	Workforce Policies
Operational Guidance \| OG 05-2021, Change 1 Division of Workforce Solutions (DWS) NCWorks Mobile Career Center No Cost Usage Agreement and Fee-for-Use Schedule	Operational Guidance \| OG 05-2021, Change 1 Division of Workforce Solutions (DWS) NCWorks Mobile Career Center No Cost Usage Agreement and Fee-for-Use Schedule	Workforce Policies
Operational Guidance \| OG 23-2021 NCWorks Career Center Memorandum of Understanding (MOU) and Partner Infrastructure Funding Agreement (IFA) - EXPIRED	OG 23 2021 NCWorks Career Center Memorandum of Understanding… Attachment 1 NCWorks Career Center Memorandum of Understanding Attachment 2 Partner Infrastructure Funding Agreement Attachment 3 Infrastructure Funding Agreement Signatory Page Attachment 4 Memorandum of Understanding and Infrastructure…	Workforce Policies